Sales region
Production units

  • Join the world’s leader in Sustainable transportation
  • Work collaboratively with a team that wants to succeed together
  • Continuous training and career pathway opportunities

Life at Scania

For more than 120 years, Scania has been at the forefront of the automotive industry and today is one of the worlds most recognised and respected commercial vehicle brands. From small beginnings in Sweden, Scania has developed into a leading multinational producer of heavy trucks, buses and engines.

Today, Scania is a member of the Volkswagen Group and as such sits within a prestigious portfolio of brands including Lamborghini, Bentley, Audi and Porsche.

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable asset. Being part of the Scania family offers employees an exciting future in an environment that is steered by inclusive core values that foster individual responsibility and personal development.

About the role

Based in our Campbellfield branch, this role reports to the Branch Manager and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include;

  • Pick and deliver parts to customers and Workshop- pack parts and arrange delivery when required
  • Accurately complete relevant documentation including invoices and payment
  • Build and develop customer relationships through the provision of excellent customer service
  • Work closely with the Workshop to ensure availability of parts, ensure packaging, service exchange and warranty procedures are adhered to
  • Receive and inspect all deliveries and resolve any discrepancies
  • Monitor stock, spare parts and inventory
  • Load and unload parts, bin to appropriate location
  • Receive and inspect goods, check document and incoming goods against the order

About you

To be successful as a Parts Advisor you will have previous experience in a parts/warehouse management role within the automotive industry. You will be available to work a fixed shift of 10am-6pm and be available one Saturday per month 7am-12pm. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.

What we can offer you

  • A dynamic and inclusive work culture - supportive, friendly and fun - a great team
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
  • A company that is growing with potential for career progression

To apply

If you are looking for something new, we would like to hear from you. “Apply now” to submit your CV.


To find out more about this role, you can contact Marie Evans, Talent Acquisition Partner, on 03 9217 3201 to learn more about this opportunity

You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Type: Max Term

Category: Customer Service/Parts - Parts Interpreter

Reference ID: ME000146

Date Posted: 12/02/2021