Dealer Support Manager - Victoria

Campbellfield VIC, Australia

  • Flexible work options (work from home amongst other options)
  • Salary packaging - discounts on retail, dining, travel, entertainment & more
  • Health & Wellbeing programs - Exclusive health insurance discount

What we can offer you

  • What we can offer you
  • A dynamic and inclusive work culture - be part of a great team environment
  • Hybrid working model – work from home and other flexible work options available (if applicable)
  • A company that is enjoying record growth and eligibility for an annual company bonus scheme
  • Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
  • Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
  • Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

What you will do

Reporting to the Regional Aftersales Development Manager, you will manage independent dealer relationships in the VIC region & work closely with all departments of Scania Australia to support improved customer satisfaction levels. You will be responsible for;

  • Implementing the Scania strategy and development of Dealers in relation to the parts business
  • Proactively develop customer relationships through delivering excellent customer service
  • Assist with building and developing new and existing parts business
  • Support independent dealer network in relation to core workshop processes
  • Initiate effective marketing of the business
  • Support independent dealer network with training

Who you are

To be successful in this role, you will have demonstrated experience in a parts or service environment within heavy vehicle/automotive or related industry. You will have strong commercial acumen, demonstrated experience in building and maintaining customer relationships and have a drive for proactive selling. You will hold a current driver’s licence, heavy vehicle endorsement an advantage.

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

To apply

If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. “Apply now” and submit your CV. Alternatively you can email to learn more about this opportunity

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Type: Permanent

Category: Sales - Account Manager

Reference ID: ME000577

Date Posted: 23/06/2022