CURRENT VACANCIES
IN AUSTRALIA


Customer Service Advisor

Wingfield SA, Australia

  • Join the world’s leader in Sustainable transportation
  • Work collaboratively with a team that wants to succeed together
  • Global brand, employment stability, Record Growth in 2020, 2021, 2022

Life at Scania

At Scania, our people are our most valuable strength.  Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Our purpose is to Drive the Shift towards a sustainable transport system.  Welcome to Scania!

What we can offer you

  • A dynamic and inclusive work culture - be part of a great team environment
  • A company that is enjoying record growth and eligibility for an annual company bonus scheme
  • Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
  • Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
  • Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

What you will do

Based in Wingfield and part of the Aftersales Development Team, you will be ensuring the customer’s needs and expectations are met throughout their Scania experience whilst scheduling their service. 

This will be achieved by:

  • Working closely with the Service Team to ensure effective delivery of customer service
  • Delivering exceptional customer communication – external and internal
  • Managing and ensuring accuracy of all documentation
  • Creating work orders, job lines and allocating work to the workshop for planning of activity

Who you are

Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following:

  • Ability to think on your feet and show initiative
  • Strong abilities in time management, organisation and administration
  • Effective problem solving, negotiation and influencing skills
  • Professional written and verbal communication skills 
  • Mechanical or workshop aptitude preferred

To apply

Apply now” and submit your CV. If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.

For additional information, you can email careers@scania.com.au

You need to be an Australian / New Zealand Citizen or permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.





Type: Permanent

Category: Customer Service/Parts - Customer Service Representative

Reference ID: ME000572

Date Posted: 17/06/2022